Webinterpret Survey
1. How do you manage your international returns today? (Select all that apply)
Through Webinterpret
Through my local shipping carrier
Through an online international parcel broker
Asking buyers to ship their order back and compensating them for the cost
By refunding the value of the product without shipping it back
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2. Which benefits do you enjoy the most about the International Returns Service provided Webinterpret? (Select all that apply)
Increasing my international sales by offering free returns to buyers
Automating the return flow between my buyers and my business
Lowering my costs when processing returns through Webinterpret
Predictability of costs when processing returns (charges constitute a fraction of my sales)
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3. Would you like Webinterpret to help you process other international returns beyond eBay remorse returns? (Select all that apply)
eBay SNAD (Significantly Not As Described) returns
Amazon returns
Returns from other marketplaces where I sell
Returns from my online store
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4. What improvements could Webinterpret bring to the processing of your other international returns? (Select all that apply)
Lowering my return shipping costs
Decreasing my time spent issuing return shipping labels
Extending my shipping carrier coverage to reach more global destinations
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5. Are there any other comments you would like to make about the Webinterpret Returns service? (free text)
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